Frequently asked

775 Bush Street, San Francisco, CA 94108. Between Powell and Mason, up the hill from Union Square, and a block from the Powell/Mason and Powell/Hyde cable car stop.

Check-in is from 3:00pm and check-out is before 11:00am. The front desk is staffed 7:00am to 11:00pm daily.

Email us in advance and your key will be waiting at Cornell Hotel de France, 715 Bush Street — a minute along Bush Street.

No. Of our 8 room types, 3 have a private en-suite bathroom and 5 are European-style: a wash-stand in the room, with a full bathroom (shower and toilet) down the hall, shared with a few other rooms. Every room listing says which, clearly.

A proper full bathroom in the corridor on your floor, with a shower and a toilet, shared with a handful of other rooms. It is not a facility down several flights. One of our shared-bathroom rooms also has its own private shower inside the room.

Yes. The building is from 1913 and many bathrooms still have their original claw-foot tubs and antique pillbox commodes.

Yes — $20 per night, per room. It covers high-speed Wi-Fi, the water station, a glass of wine, and the breakfast buffet at the Cornell Hotel. We state it here and on every room page rather than leaving you to find it at checkout.

Transient Occupancy Tax of 16.445%, charged on the room rate only.

All reservations are guaranteed with a credit card, and a $100 security deposit is held at check-in for incidentals and released afterwards.

Cancellations and modifications must be made by 11:00am, 48 hours before arrival.

Yes — a hot buffet with bacon, scrambled eggs, croissants, baguettes, cereals and waffles made to order. It is served at Cornell Hotel de France a minute away, from 7:30am to 10:30am, and is covered by the amenity fee.

No — the buffet is at our sister hotel, one minute along Bush Street. There is tea and coffee available all day in our own lobby.

Not at the hotel. A private garage is directly across the street, at its own prices. Most guests find the cable car and BART make a car unnecessary.

No. The building dates from 1913 and has heating throughout, along with windows that open. San Francisco rarely needs more, but if it matters to you, please know before booking.

Yes — $25 per night, up to two well-behaved dogs per room with a 40 lb combined limit. Dogs only. Service animals are always welcome and exempt from the fee.

The building is historic and there are steps at the front entrance that cannot be removed. Please see our accessibility page, and call us if you have specific mobility needs — we will tell you honestly whether the building will work for you.

Yes, on request. Please ask when booking so one is in the room before you arrive.